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New project coordinator’s priority: Keeping your business afloat

Ivy Mota joins the ServiceMaster Clean in a Wink team as commercial project coordinator, focusing on business continuity after water, trauma or fire damage.

WICHITA, KAN. (Jan. 28, 2020) — ServiceMaster Clean in a Wink is pleased to welcome Ivy Mota as commercial project coordinator in disaster restoration.

Mota will work directly with facility managers, service directors and insurance agents to create emergency preparedness plans before a disaster and to ensure a smooth claims experience for commercial clients in the event of water, trauma or fire damage.

Mota brings more than two years’ prior experience in the restoration industry and seven-and-a-half years in insurance.

“Large, commercial losses tend to be infrequent,” Mota said. “But when catastrophes occur, businesses need someone who has a plan for continuity and keeping their business afloat.”

According to FEMA, 40 to 60 percent of small businesses never reopen their doors following a disaster, and of those that do reopen, 25 percent fail within a year.

Mota, who “loves being able to slide into any role and help out,” is looking forward to being involved in various facets of the disaster restoration process to help her clients. From pre-loss strategic planning to being on site once a job is underway, Mota will facilitate ServiceMaster Clean in a Wink’s restoration efforts from start to satisfaction.

Having worked in insurance, Mota is already well familiar with the claims process. She plans to take her knowledge a step further by becoming IICRC-certified in restoration — an industry specialization achieved mostly by restoration technicians but rarely by people in sales, she said.

“I like to educate people, and I’m always concerned about my clients — hence, why I’m ready to get my hands dirty and work production on occasion,” Mota said.

Mota has lived in Wichita, Kan., for 20 years and has served on the YMCA board. She is active in her church and is a self-described “hard-core soccer mom,” cheering her two daughters and husband as they play on their respective teams. She’s also coached her daughters and has played on a league herself.

Reach Ivy Mota by phone at 316-393-3827 or e-mail at ivy.mota@smbrestore.com.

Meet Ivy Mota

Job: Commercial Project Coordinator

Family: Husband, two teen daughters and two dogs, Kilo and Chula

Most recent book read: The 12 Week Year (Get More Done in 12 Weeks than Others Do in 12 Months) by Brian Moran & Michael Lennington

Contact: ivy.mota@smbrestore.com or 316-393-3827 (direct)