Your carpet cleaning is complete, and you’ve said good-bye to the high traffic areas, spots and spills that have marred your carpet for the past year. You’re watching our yellow van pull away, and you must admit – it feels nice to have clean, fresh floors!
So now that you have fresher, renewed carpets with ServiceMaster, what should you do to keep your carpets looking great?
For optimal cleaning results, ServiceMaster Clean In A Wink recommends you follow just a few steps after our yellow van pulls away:
- Allow for proper drying time. Talk with your technician about any specific treatments that may affect your estimated dry time. Humidity is also a significant factor, so the time of year will also make a difference. It’s usually OK to tread lightly on your carpet after just a couple hours, but avoid moving heavy pieces of furniture back into the area for a few hours. Turn on ceiling fans to help speed up the process.
- Call us if you notice reoccurring spots. Occasionally, a deep-set spot may take more than one attempt to remove or lighten. Because your satisfaction is our top priority, we strive to earn your 100% perfect feedback and want to know within 7 days if anything about your cleaning was unsatisfactory. Please let us know before you post permanent feedback and give us the chance to make things right.
- Look for and complete your e-mail survey from ServiceMaster. Whether you’re over-the-moon happy or have some constructive criticism to offer, we want to hear from you. What you say really does affect what we do. We also appreciate your honest feedback on Facebook, Google+ and Angie’s List.
- Schedule annual cleanings well in advance to secure a date that conveniently fits your plans. Remember, annual professional cleanings can protect your carpet warranty and are recommended by most carpet manufacturers.
- Pass the savings along. As a thank you for trusting ServiceMaster Clean In A Wink, our technicians include special coupon cards especially for you, our residential customer! Pass these savings cards along to your friends, family and neighbors so they can also enjoy a clean home at a great price.
Questions? Call our office at 316-685-2325 or 620-662-2365.
Thank you for your business and enjoy your clean carpet!