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CIAW restoration technician wins regional ‘Service Partner of the Year’

For fire restoration technician Yolanda Gonzalez, precise attention to detail and excellent reliability are nothing short of expected.

“Yolanda is one of the most conscientious employees I have ever had. From [working on] the most fragile content to the dirtiest structure, she is always smiling and never complains,” said Mark Wagner, senior large loss estimator.

It’s not surprising to anyone who has worked with Gonzalez that she was named Regional Service Partner of the Year at this year’s spring regional workshop in Denver, Colo.

Gonzalez is Clean In A Wink’s fifth regional winner and is a contender for the franchise’s fourth national win – a title which will be announced at the ServiceMaster national convention in St. Louis, Mo., this summer.

Yolanda Gonzales accepts Service Partner of the Year award

Yolanda Gonzalez, second from right, accepts the award for 2013 Regional Service Partner of the Year. Gonzalez’s family joined her in Denver for the ceremony.

Gonzalez has been with the Clean In A Wink team for seven years. In that time,  she’s traveled to large fire losses across the state, done post construction cleaning and been a pinch-hitter on important janitorial contracts – all while learning English.

She and her husband moved from Mexico years ago to start a ministry in Wichita’s Hispanic community. After raising five sons and a daughter, Gonzalez transitioned to her role at Clean In A Wink.

As one of Gonzalez’s satisfied customers wrote: “Yolanda could say more with a pat and the look in her eyes than any language barrier….You will never know how much you all mean to us. Words just cannot express the gratitude we feel.”

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